“…Writing for executive and technical readers alike, SV inventor John Michelsen and Jason English capture lessons learned from the first five years of applying this game-changing practice in real customer environments. …”

“…Jason Cianciotto and Sean Cahill, experts on lesbian, gay, bisexual, and transgender public policy advocacy, combine an accessible review of social science research with analyses of school practices and local, state, and federal laws that affect LGBT students. …”

Tabla de Contenidos: “…Introduction: An Owner's Manual for Television / Ethan Thompson and Jason Mittell -- TV Form: Aesthetics and Style. Homicide: Realism / Bambi L. …”