Tabla de Contenidos: “…Demand to the Level of Optimum Capacity -- Demand Exceeds Optimum Capacity -- Demand Below the Optimum Capacity -- Excess Demand -- Demand Variations -- Demand Forecasting Methods -- Demand Management -- Shifting Demand to Match Service Capacity -- Increasing Demand to the Levelof Optimum Capacity -- Capacity Management -- High Demand -- Low Demand -- Waiting-line Management -- Developing Operational Logic -- Top 10 Predictions for the IT/ITeS Sector in India -- Establishing a Reservation Process -- Differentiating Waiting Customers -- Making Waiting Fun -- Summary -- Key Terms -- Brief Questions -- Essay Questions -- Assignments -- References -- Chapter 11: The Service Product -- Introduction -- The Basic Service Package -- Service Product Classifi cation: The Consumer's Perspective -- The Customer Value Hierarchy -- The Flower of Service -- Information -- Consultation -- Order Taking -- Hospitality -- Safekeeping -- Exceptions -- Billing -- Payment -- The Development of a New Service -- What Is a New Service Product? …”

Tabla de Contenidos: “…LA PROCESIÓN INDIA DE ""LOS CRISTOS""LAS CUADRILLAS DE MOROS Y CRISTIANOS; LAS ATRIBUCIONES ESPECÍFICAS DEL GOBERNADOR; LOS SERVICIOS PÚBLICOS; LA CURA DE LOS ENFERMOS: EL HOSPITAL DE (...); LA EDUCACIÓN DE LA NIÑEZ INDIA; LA CONSTRUCCIÓN DE LAS OBRAS PÚBLICAS; LAS QUEJAS CONTRA LOS OFICIALES DE REPÚBLICA; LAS ELECCIONES DE REPÚBLICA; LA FORMA DE ACCESO A LOS CARGOS; LA VÍA ELECTORAL COMO REGLA GENERAL; LA PRESIÓN EXTERNA SOBRE LOS ELECTORES; ELECCIÓN DE UN ALCALDE SUPLENTE; LOS VOCALES; CAUSAS DE EXCLUSIÓN DEL VOTO ACTIVO O PASIVO; LA FECHA DE LAS ELECCIONES Y TOMA DE POSESIÓN (...)…”

Tabla de Contenidos: “….); L'ARTE DEI TAVERNIERI A GENOVA INTORNO ALLA METÀ DEL TRECENTO; NOTES SOBRE L'HOSPITAL DE SANTA MAGDALENA DE LA CIUTAT DE MALLORCA (SEGLES XIII-XV)…”

Tabla de Contenidos: “…; PLAZAS Y EDIFICIOS IMPORTANTES; CASAS COMERCIALES EN 1899; CASAS VIEJAS DE TAMPICO; ¿QUÉ SE HARÁ CON EL EX HOSPITAL CIVIL?; III. DE SUS INSTITUCIONES…”

Tabla de Contenidos: “…; Algo de historia; Resultados; Conclusión; Algo personal: el milagro de Cuatro Diablos; El día; Antes del salto; No más de 5 segundos; El Hospital; Mi recuperación y una explicación del milagro…”

Tabla de Contenidos: “…Las adicciones en el hospital general -- 24. Medicamentos en investigación para la adicción a drogas -- 25. …”

Tabla de Contenidos: “…Experiencias Red Intrainstitucional de Presentación (RIaP) Hospital GarrahamOrganizaciones certificadas por ISO 9000 e ISO 14000, en el área de Salud; Capítulo 3. …”

Tabla de Contenidos: “…Machine generated contents note: Preface 1 Stochastic Processes 11 1.1 Introduction 11 1.2 Key Concepts in Stochastic Processes 11 1.3 Main Classes of Stochastic Processes 16 1.4 Inference, Prediction and Decision Making 21 1.5 Discussion 23 2 Bayesian Analysis 27 2.1 Introduction 27 2.2 Bayesian Statistics 28 2.3 Bayesian Decision Analysis 37 2.4 Bayesian Computation 39 2.5 Discussion 51 3 Discrete Time Markov Chains 61 3.1 Introduction 61 3.2 Important Markov Chain Models 62 3.3 Inference for First Order Chains 66 3.4 Special Topics 76 3.5 Case Study: Wind Directions at Gij́on 87 3.6 Markov Decision Processes 94 3.7 Discussion 97 4 Continuous Time Markov Chains and Extensions 105 4.1 Introduction 105 4.2 Basic Setup and Results 106 4.3 Inference and Prediction for CTMCs 108 4.4 Case Study: Hardware Availability through CTMCs 112 4.5 Semi-Markovian Processes 118 4.6 Decision Making with Semi-Markovian Decision Processes 122 4.7 Discussion 128 5 Poisson Processes and Extensions 133 5.1 Introduction 133 5.2 Basics on Poisson Processes 134 5.3 Homogeneous Poisson Processes 138 5.4 Nonhomogeneous Poisson Processes 147 5.5 Compound Poisson Processes 153 5.6 Further Extensions of Poisson Processes 154 5.7 Case Study: Earthquake Occurrences 157 5.8 Discussion 162 6 Continuous Time Continuous Space Processes 169 6.1 Introduction 169 6.2 Gaussian Processes 170 6.3 Brownian Motion and Fractional Brownian Motion 174 6.4 Dilusions 181 6.5 Case Study: Prey-predator Systems 184 6.6 Discussion 190 7 Queueing Analysis 201 7.1 Introduction 201 7.2 Basic Queueing Concepts 201 7.3 The Main Queueing Models 204 7.4 Inference for Queueing Systems 208 7.5 Inference for M=M=1 Systems 209 7.6 Inference for Non Markovian Systems 220 7.7 Decision Problems in Queueing Systems 229 7.8 Case Study: Optimal Number of Beds in a Hospital 230 7.9 Discussion 235 8 Reliability 245 8.1 Introduction 245 8.2 Basic Reliability Concepts 246 8.3 Renewal Processes 249 8.4 Poisson Processes 251 8.5 Other Processes 259 8.6 Maintenance 262 8.7 Case Study: Gas Escapes 263 8.8 Discussion 271 9 Discrete Event Simulation 279 9.1 Introduction 279 9.2 Discrete Event Simulation Methods 280 9.3 A Bayesian View of DES 283 9.4 Case Study: A G=G=1 Queueing System 286 9.5 Bayesian Output Analysis 288 9.6 Simulation and Optimization 292 9.7 Discussion 294 10 Risk Analysis 301 10.1 Introduction 301 10.2 Risk Measures 302 10.3 Ruin Problems 316 10.4 Case Study: Ruin Probability Estimation 320 10.5 Discussion 327 Appendix A Main Distributions 337 Appendix B Generating Functions and the Laplace-Stieltjes Transform 347 Index…”

Tabla de Contenidos: “…Discharge from inpatient care. Readmissions to hospital. Paediatric considerations -- Chapter 11. …”

Tabla de Contenidos: “…Coding the Values -- Promoting Values Together: Global Currency with Local Impact for Universities -- “A Question of Integrity”: Academic Values Torn Between Organizational Affiliation, National Competitiveness and the Global Academic Community -- Valuing the Civic Role of University Education in an Age of Competition and Rapid Change -- Mitigating Corruption in Higher Education -- Higher Education and Public Good in East and West -- The Beginning of History and the University -- Higher Education and the Enduring Value of Hospitality: Reflections for the 21st Century -- The Role of Quality Assurance and the Values of Higher Education -- Recognition of Foreign Qualifications Celebrates Higher Education Collaboration Too…”

Tabla de Contenidos: “…Remuneración de los profesionales sanitarios (médicos y personal de enfermería) -4.5. Camas de hospital para cuidados agudos, disponibilidad e índices de ocupación-4.6. …”

Tabla de Contenidos: “…Part 3 Current and Continuing Issues In Public Relations -- Chapter 27 Sustainability for Business: A New Global Challenge -- Chapter 28 Environmental Communication: A Matter of Relationships, Trust and Planning -- Chapter 29 Relationship Transformation: Shifting Media Boundaries -- Chapter 30 Reputation Management: Building and Maintaining Reputation through Communications -- Part 4 Industries and Organizations -- Chapter 31 The Automotive Industry: A Race to the Future -- Chapter 32 The Aviation Industry and Civil Aviation: Flying High for Business -- Chapter 33 The Insurance Industry: Reputation Management in Good Hands -- Chapter 34 The Hospitality Industry: Communicating with Our Guests -- Chapter 35 Sports Marketing: Champion Communicators -- Chapter 36 Effective Technology Communications: Innovation that Matters -- Chapter 37 The Entertainment Business: Lights, Cameras, Promotion -- Chapter 38 Health Care: Harmonizing the Healthcare Message -- Chapter 39 The Global Restaurant Industry: Communications Strategies -- Chapter 40 The Retail Industry: Not Your Father's Drugstore -- Chapter 41 The Pharmaceutical Industry: From Promotion to Constituency Relations -- Chapter 42 Consulting, Technology Services and Outsourcing: An Integrated Approach to Marketing and Communications -- Chapter 43 The Financial and Banking Industry: Investing in Our Stakeholders -- Chapter 44 The Food and Beverage Industry: Catering to People's Palates -- Chapter 45 The Oil and Natural Gas Industry: Communicating in a Challenging Environment -- Chapter 46 Internal and External Communications in a Law Firm -- Part 5 Practical Skills And Knowledge -- Chapter 47 Changing Your Own Behavior to Enhance Behavioral Results -- Chapter 48 Creativity: Powering Integrated Marketing Communications Ideas -- Chapter 49 Writing for the Ear: The Challenge of Effective Speechwriting…”

Tabla de Contenidos: “…Cover -- Title page -- Copyright -- Contributors -- Table of Contents -- Preface -- Part 1: Introduction to the Cloud Solution Architect Role -- Chapter 1: Understanding the Responsibilities of a Cloud Solution Architect -- Technical requirements -- The evolution of cloud computing -- Common cloud concepts -- Cloud service models -- Cloud deployment models -- Cloud security -- Cloud costs -- Cloud frameworks -- Introducing the CSA -- Upsides and downsides of being a CSA -- Role-specific cloud technology domains to consider as a career path -- Recommended productivity tools for CSAs -- Summary -- Chapter 2: Types of Cloud Solution Architect Roles -- All CSAs -- Infrastructure CSA -- Application CSA -- Data CSA -- AI/ ML CSA -- Security CSA -- Summary -- Part 2: Pursuing the Role -- Chapter 3: Education Paths to the Cloud Solution Architect Role -- Technical requirements -- Picking a cloud provider or provider agnostic -- College degrees to land a role as a CSA -- Online degree options for aspiring CSAs -- CSA certifications -- Microsoft Azure certifications -- Amazon AWS certifications -- GCP certifications -- Other certification examples -- Self-paced learning -- Summary -- Further reading -- Chapter 4: Getting Real Experience -- Completing side projects -- Contributing to open source -- Open source progression path -- Participating and volunteering in hackathons -- Volunteer events -- Hack-themed learning events -- Traditional internships -- Attending user groups -- Summary -- Chapter 5: Closing In on Opportunities -- Finding an industry that suits you -- Construction -- Education and health services -- Financial activities -- Information -- Leisure and hospitality -- Manufacturing -- Natural resources and mining -- Professional and business services -- Trade, transportation, and utilities -- Other services (except public administration)…”

Tabla de Contenidos: “…Leading Change Management to Address Complex World Issues -- Introduction -- Example Problem Domains -- Gun Violence -- Excesses of Social Media -- Autocratic Regimes, Populism, and Preservation of Democracy -- Overpopulation and Healthcare -- Ecosystem Approach -- Complex Systems -- Recognizing CSs Characteristics and Behaviors -- Applying CSE Principles -- Leadership and Management Roles -- Existing Mini Case Studies -- Positive Examples -- Ably Apparel -- Advanced Micro Devices (AMD) -- Apple -- Aqua-Aston Hospitality -- Glenkinchie Distillery -- Bill &amp -- Melinda Gates Foundation -- Green Upward -- Hurtigruten Foundation -- Negative Examples -- Equifax -- Facebook…”

Tabla de Contenidos: “…Caring for people living with dementia who are admitted to hospital -- 9. Care setting transitions -- 9.1. Managing the transition between different settings for people living with dementia -- 10. …”

“…Coincidiendo con el 30o aniversario de la colección, este volumen tiene su origen en un simposio celebrado en Caspe, con motivo del VII centenario del nacimiento de Juan Fernández de Heredia, Gran Maestre de la Orden de San Juan del Hospital. En el legado cultural de quien llegó a ser uno de los intelectuales más relevantes de su tiempo, destacan los trabajos de translatio y de compilatio que alumbró su scriptorium. …”

Tabla de Contenidos: “…4.1.1 Der TAT und die Harvard Psychological Clinic -- 4.1.2 Der TAT im Kontext - Genealogie und Vorbedingungen -- 4.2 Ein Röntgenbild der Seele -- 4.2.1 Zur Konstruktion des TAT - Bildwelten und Bildgeschichten -- 4.2.2 Diagnostik mit dem TAT - vom Bild zur Narration zur Diagnose -- 4.3 Projektive Psychodiagnostik: Diskurs und Medialität -- 4.3.1 Projektion - begriffs- und mediengeschichtliche Aspekte -- 4.3.2 Projektive Tests - Konsolidierung und Kritik -- 4.4 Fazit -- 5 Die Metrik der ›Persönlichkeit‹ -- 5.1 »A Multiphasic Personality Schedule« -- 5.2 Mentale Tests und Psychometrie -- 5.3 ›Intelligenz‹-Messungen -- 5.4 ›Persönlichkeit‹ als Testobjekt -- 5.5 Technologien der Psyche auf Papier -- 5.6 Fallstricke der Selbstauskunft -- 5.7 Die Materialisierung der multiphasischen ›Persönlichkeit‹ -- 5.8 Fazit -- 6 Faktoren der ›Persönlichkeit‹ -- 6.1 Experimente an einer Londoner Klinik -- 6.1.1 Neurosen am Mill Hill Emergency Hospital -- 6.1.2 Personen als Faktoren -- 6.1.3 »Dimensions of Personality« -- 6.1.4 Konturen eines neuen Forschungsprogramms -- 6.1.5 Medien, Objekte, Prozeduren -- 6.2 Urbana: Experimente an einer Universität in Illinois -- 6.2.1 Die Konturierung eines Experimentalsystems -- 6.2.2 »T he Description and Measurement of Personality« -- 6.2.3 Medienverbünde und Datenkoppelungen -- 6.2.4 Maschinenträume der ›objektiven‹ Messung -- 6.3 Fazit -- 7 Ausblick und Fazit: ›Persönlichkeit‹ im neurowissenschaftlichen Blickregime -- 7.1 Bilder der ›gestörten Persönlichkeit‹ -- 7.2 Das mediale Dispositiv der neurowissenschaftlichen Persönlichkeitsforschung -- 7.3 Das Wissensobjekt ›Persönlichkeit‹ - Formen, Praktiken, Medien -- 8 Nachwort und Danksagung -- Quellen- und Literaturverzeichnis -- Archive -- Gedruckte Literatur -- Personen- und Sachregister…”

Tabla de Contenidos: “…Vol. 2, conté: EQUIPAMIENTOS: Residencia de internas / Manuel e Ignacio de las Casas ; Fabrica Resintex / Jordi Garcés, Enric Soria ; Umbraculo / Javier Vellés, María Luisa López Sardá ; Escuela de Arquitectura de Valladolid / Antonio Fernández Alba ; Ayuntamiento de Logroño / Rafael Moneo ; Can Matons / Lluís Nadal ; Velódromo de Horta / Esteban Bonell, Francesc Rius ; Instituto Martí i Pol / Josep Lluís Mateo, Eduard Bru ; CAP de Ripollet / Pep Llinás ; Estación de Bellaterra / Jaume Bach, Gabriel Mora ; Polideportivo Pla d'en Boet / Josep Lluís Mateo ; Museo de Arte Romano / Rafael Moneo ; Facultad de Farmacia / Victor López Cotelo, Carlos Puente ; Escuela de Arquitectura de Barcelona / José Antonio Coderch ; CAP de Sant Hipòlit / Helio Piñón, Albert Viaplana ; Ayuntamiento de Valdelaguna / Víctor López Cotelo, Carlos Puente ; Hospital Mora d'Ebre / José Antonio Martínez Lapeña, Elías Torres ; Puerta de Toledo / Juan Navarro Baldeweg ; Estación de Atocha / Rafael Moneo ; Biblioteca de Zaragoza / Víctor López Cotelo, Carlos Puente -- VIVIENDAS UNIFAMILIARES: Pantelleria / Lluís Clotet, Oscar Tusquets ; Casa Rognoni / Lluís Clotet ; Casa Corrales / José Antonio Corrales ; Casa Gallego / José Manuel Gallego Jorreto ; Casa Cotelo / Víctor López Cotelo, Carlos Puente ; Casa en Bagur / Pep Llinás ; Casa Canovelles / Martorell, Bohigas, Mackay ; Casa de la Lluvia / Juan Navarro Baldeweg ; Casa Boenders / Elías Torres, José Antonio Martínez Lapeña ; Casa Bonet / Pep Bonet ; Casa Rolando / Guillermo Vázquez Consuegra ; Casa Uhtna Hus / Guillermo Vázquez Consuegra ; Casa Hidalgo / Jordi Garcés, Enric Soria ; Casa en Cap Martinet / Elías Torres, José Antonio Martínez Lapeña ; Casa Turegano / Alberto Campo Baeza ; Casa Pedreño / Ramón Artigues, Ramón Sanabria -- REHABILITACIONES: Cordobilla Erreleku / Manuel Iñiguez, Alberto Ustárroz ; Museo de la Ciencia / Jordi Garcés, Enric Soria ; Iglesia de l'Hospitalet / Elías Torres, José Antonio Martínez Lapeña ; Escuela la Llauna / Enric Miralles, Carme Pinós ; Ampliación del Museo Picasso / Jordi Garcés, Enric Soria ; Palau de la Música Catalana / Oscar Tusquets ; Santa María la Real / Francisco Javier Bellosillo ; Iglesia de Santa Cruz / José Ignacio Linazasoro ; Molinos del río Segura / Juan Navarro Baldeweg ; Baluarte de la Candelaria / Antonio cruz, Antonio Ortiz ; Convento de Santa Mónica / Albert Viaplana, Helio Piñón…”