“…From the gothic networks of healthcare bureaucracy and hospital philanthropy to the proliferation of wellness media, off-label usage of drugs, and running off to live a life with, these essays move fluidly through theoretical and physical anger, curiosity and surprise. …”

“…He is being evaluated at the request of his hospital's administration because he was missing from work for several days. …”

“…When he recognized that he could die, he ran to the hospital. Chris was recently released from jail and quickly relapsed after meeting up with his friend who abused heroin. …”

“…He is being evaluated prior to being discharged from his overnight stay at the hospital. He was brought in for a concussion after a fall from a balcony while intoxicated. …”

“…The organizational requirements for an error-free and effective care of patients within a large-scale hospital are high: despite all efforts to improve the process quality and the establishment of risk management systems and reporting systems, there exists the general impression that the processes and communicative challenges are still – in particular with regard to the grown influence of economic factor – prone to error: in case of doubt to the harm of the patients. …”

“…Fragmentation of decision-making in some spending programmes, such as hospital care and social assistance benefits, needs to be overcome, concentrating financing and spending responsibilities on one government level. …”

“…Five times as many children in Sicily are admitted to hospital with an asthma attack than in Tuscany, for example. …”

“…Supply of health care is overwhelmingly provided publicly and hospitals have been absorbing a growing share of the resources. …”

“…This calls for reforms in four areas: (i) reviewing the excessively fragmented structure of the health care system and its governance; (ii) enhancing the quality of public primary health care services; (iii) modernising hospital administration; and (iv) further tightening control over pharmaceutical expenditure…”

“…In 2012, reforms expanded the role of the market in the hospital sector and reinforced budget controls. Both measures are not consistent and may jeopardize both objectives. …”

“…Although trauma victims constitute around one-tenth to one-eighth of the total patient volume in hospital emergency departments, the burden of trauma on humankind is beyond these statistics. …”

“…As such, there is a growing body of research and experiences that can help provide an organized framework-based upon the best practices and evidence-based medical principles-for hospitals and clinics to foster patient safety culture and to develop institutional patient safety champions. …”

“…Profiling a new set of diverse organizations—such as TYRA Beauty, Rainbow Babies & Children’s Hospital, Ottawa County, Michigan, and Science Center of Iowa—the authors show how companies of any size, whether an entrepreneurial startup or a Fortune 500, can reach their utmost potential by embracing Walt Disney’s techniques to create a consumer-centric culture. …”

“…The proven strategy for driving patient satisfaction, physician engagement, and better clinical outcomes with improved doctor-patient communication—from the thought leaders at Cleveland Clinic Clinic This book outlines Cleveland Clinic’s pioneering, nationally-recognized REDE to Communicate SM program, which the legendary hospital system has used to become a world leader in relationship-centered communication. …”

“…Creating Sanctuary is a description of a hospital-based program to treat adults who had been abused as children and the revolutionary knowledge about trauma and adversity that the program was based upon. …”

“…This notably involves completing the shift to pathology-based budgets in hospitals, more capitation in the remuneration of doctors and measures to tackle the high spending on drugs. …”

“…The book examines how skills management is applied in various contexts and for various populations, cultures and profiles, with examples ranging from middle managers having to develop organizational skills in a changing environment, to engineers having to develop soft skills beyond their technical skills; from police officers developing emotional skills, to the new skills that are needed when a hospital introduces a new approach to shared leadership. …”

“…Through more than a dozen enlightening interviews with current and former CDOs at organizations such as Samsung, Zynga, Citizen’s Bank, Allstate, Seattle Children’s Hospital, and New York State, this report concentrates on guidelines and best practices for organizations looking to add their own CDO. …”

“…The most pressing issues to be addressed concern: easing the substantial limitations in access to care; reducing persistent inequalities; carefully designing new private health insurance; better coordinating among major public actors; improving hospital management; strengthening the gate-keeping function played by generalists; and developing a comprehensive long-term-care strategy. …”