Tabla de Contenidos: “…Competing on customer service : an interview with British Airways' sir Colin Marshall / Steven E. Prokesch. Why satisfied customers defect / Thomas O. …”

Tabla de Contenidos: “…COVER; contents; about the author; foreword by colin lago; foreword by dinesh bhugra; preface; acknowledgements; 1 anti-discriminatory practice: its origins and development in transcultural counselling; 2 transcultural counselling for international workers; 3 transcultural counselling for refugees; 4 using interpreters in transcultural counselling; 5 religion and spirituality in transcultural counselling; 6 transcultural counselling in healthcare; 7 the voice of users in transcultural counselling; 8 ethics and governance in transcultural counselling…”

Tabla de Contenidos: “…L'effacement du vrai / Stanislas Breton -- La déesse vérité / Jean Greisch -- Vérité et être / Jacques-Raoul Marello -- L'autre, l'un, le même / Yves Labbé -- Vérité et communication / François Marty -- Dire la vérité : dramatique du désir / Philippe Kaeppelin -- La vérité est de devenir sujet / François Bousquet -- La vérité de la philosophie selon Maurice Blondel / Pierre Colin -- Remarques sur la vérité selon Frege / Marie-Dominique Delaunay-Popelard -- Communicabilité et référence / Francis Jacques -- La véri-fication / Pierre-Jean Labarrière…”

Tabla de Contenidos: “…Haraldsson -- An alternative modernity : Mill on capitalism and the quality of life / Nadia Urbinati -- Mill, life as art, and problems of self-description in an industrial age / Colin Heydt…”