“…Training authority Kimberly Devlin presents two-day, one-day, and half-day workshops that support trainees in any industry and environment, not just the call center. Each workshop introduces techniques for managing challenging customers and situations and also offers opportunities to apply new skills to service interactions. …”

“…HotEdgeVideo gives researchers and practitioners a unique opportunity to share their perspectives with others interested in the various aspects of video analytics. The call for papers attracted submissions from Europe, China, India, and the United States. …”

“…Indeed, the findings provide ample grounds for pragmatic and forward-looking policy to enable these migrant-origin youngsters, and others like them, to more fully attain their potential. The book ends with a call to reassess the term “second generation” as it is currently used in policy and scholarly works. …”

“…Hall was instrumental in calling out embedded elitist conceptions of 'The Heritage' of Britain. …”

“…Dr Glenn has written a book that should be read by all leaders, planners and responders who may be called upon in an urban disaster, whether natural or man-made. …”

“…There he became the Dean of the so-called 'University in Exile' at the New School for Social Research in New York. …”

“…The volume continues by addressing the potential of collaborative robots in helping people to carry out more or less complex tasks, ibid including learning; therefore, some uses of robotics are presented in educational contexts of school or higher education where robotics could be used as a tool to support people with autism, contrast bullying phenomena, help develop skills transversal and space-time trends, also through the use of the so-called swarm robotics. Despite the difference of languages and specific perspectives that distinguish the different chapters, the volume is oriented to a reader curious and aware that business, school and university can play the their game in synergy, learning to listen to each other and to reflect more frequently-mind about the challenges that unite them…”

“…It draws on the authors' experience of working with over 300 social enterprises, from small organizations like Winona's Hemp and Heritage Farm to household names like Ben & Jerry's and Patagonia.Our current economy, what the authors call the Business as Usual Economy, has created a massive wealth gap, a climate crisis, racial division, and needless housing, food, and healthcare shortages. …”

“…Because the impact of these filters on aquatic ecosystems is not fully understood, assessment is needed to better understand their environmental impacts. This report calls on the U.S. Environmental Protection Agency to conduct an ecological risk assessment of UV filters to characterize the possible risks to aquatic ecosystems and the species that live in them. …”

“…In their extensive scholarly introduction, translator Carleton Bulkin and translation scholar Brian James Baer situate the novel within longer histories of gay literature, fascinations with the occult, and the cultural and linguistic politics of so-called peripheral European nations. They persuasively frame Karásek as a queer author and cultural disruptor in the fin de siècle Habsburg space. …”

“…Alternatively, the Beauty-Revival movement advances arguments for beauty as an experience that extends primarily to sensual experience, but which also calls forth mental products and cognitive and affective states evoked by that experience. …”

“…Although it touches on theory as well as practice, the Atlas is meant to be a tool: textbook, conversation guide, platform for social networking, and call to action.Copublished with the Association of College & Research Libraries…”

“…As one of the leaders of the Helsinki group, Ilpo Koskinen draws on his own experiences to offer readers a general intellectual and professional history of design research, and argues for what he calls an interpretive approach. Design, Empathy, Interpretation shows how the group has created connections all across the globe, and how a seemingly soft approach to design research can be useful in both industry and government. …”

“…Tension and conflict are part of the system. While calls for the abolition of the principal trade regulation authority, the WTO, have failed to understand this nature of the system, proponents for reforms have so far not paid sufficient attention to the evolving nature of tension and conflict. …”

“…Turkey offers a case that challenges assumptions and calls for rethinking major feminist categories and theories thereby shedding light on the dynamics of social change in the global South. …”

“…In just its second year, GPCE has shown a lot of promise for building a strong community. The response to the call for papers was excellent, with 62 submissions to the technical program, 2 of which were later withdrawn. …”

“…Finally, six wo- shopswerekept.Interestingly,fourofthem(FP-UML,ONISW,QoIS,SeCoGIS) were a sequel of workshops that were held in the last few years, while two were new (CMLSA, RIGiM), exhibiting both the maturity and the innovation of the workshops. Following the call for papers, we received 114 complete submissions, from which 40 quality papers wereselected, giving an acceptance rate of 35% (a fairly standard score for workshops). …”

“…While keeping this focus and its tradition, the MobiWac symposium also showcases new trends and emerging technologies, from user mobility modeling to mobile networks and applications, from ad hoc networks to 5G networks, as well as from wireless network management and security to network testbeds.The call for papers attracted a large number of high-quality submissions worldwide, which made the selection process difficult and competitive. …”

“…According to Babai, ascetical labor trains the free will to direct the soul towards activities that enable it to return to a harmonious state of undistracted contemplation called spiritual knowledge…”

“…Without cognitive networks, the pervasive computing vision calls for every consumer to be a network technician. …”