“…With this book you will be able to: Understand the elusive nature of software quality, the pressures on software quality, and the importance of processes and modeling in enhancing software quality Divide modeling into three distinct but related spaces--problem, solution, and background space--and correlate the roles of business analyst, system designer, and system architect to these modeling spaces respectively Understand quality discussions applicable to small, medium, and large projects Appreciate the sociological aspect of quality management in software projects, including the value of transactional analysis (TA) in team formation and motivation Relate to an iterative and incremental process based on the concepts of process-components and related activities, tasks, roles, and deliverables Move your organization forward in terms of CMM process maturity Gain valuable and practical insights into process and project metrics, measurements, and estimations Appreciate the strategic aspect of testing as it relates to quality assurance Understand quality discussions applicable to new developments, integration, package implementation, outsourcing, data warehousing, and educational projects Access extremely well-referenced work by leading practitioners, researchers, and academicians Estimate and refine process and project metrics At the end of each chapter, key points are encapsulated in FAQs and exercises for easy referencing and team training. 0201758210B08132002…”