Tabla de Contenidos: “…7The process of converging: Riding the riverLeadership; A case for convergence; Hallmarks of design: vision; Hallmarks of design: collaboration; Hallmarks of design: transparency; Hallmarks of design: process; Evolution vs. revolution; On the ground: ten keys for deployment; Key considerations; Notes; 8Future evolutions of information service organizations: Around the bend in the river; Print collections; Data collections; The research process; Cyberinfrastructure; The cloud; Multimedia; Metadata; User interfaces; The future is converged; Notes; References and further reading; Index…”