Suggested Topics within your search.
Showing 1 - 20 results of 93 for search '"Calidad de servicios."', query time: 0.11s Refine Results
  1. 1
    Mejora de la calidad en los servicios
    by Juran Institute.
    Published 1994
    Subjects: “…Calidad de servicios…”
    Book
  2. 2
    Quality management in the service industry
    by Stebbing, Lionel
    Published 1993
    Subjects: “…Calidad de servicios…”
    Book
  3. 3
    The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention : the moderating influences of involvement and gender
    by Shao, Chris Y.
    Published 2006
    Subjects: “…Calidad de servicios…”
    Book
  4. 4
    Descubra el valor de su cliente : produzca la calidad y el servicio que el cliente pueda ver
    by Gale, Bradley T.
    Published 1996
    Subjects: “…Calidad de servicios…”
    Book
  5. 5
    Improved customer service : measuring the payoff
    by Shycon, Harvey N.
    Published 1992
    Subjects: “…Calidad de servicios mediciones…”
    Book
  6. 6
    Measuring service quality by linear indicators
    by Peña, Daniel, 1948-
    Published 1996
    Subjects: “…Calidad de servicios mediciones…”
    Book
  7. 7
    Cómo mejorar la calidad en un pequeño comercio : guía para la implantación de la especificación AENOR de calidad de servicio para el pequeño comercio
    Published 2002
    Subjects:
    Book
  8. 8
    A framework for quality of service evaluation at airport terminals
    by Müller, Carlos
    Published 1993
    Subjects: “…Calidad de servicios tesis doctorales…”
    Thesis
  9. 9
    The strategic role of service in manufacturing industries
    by Bolar, Glynn Philip
    Published 1993
    Subjects: “…Calidad de servicios tesis doctorales…”
    Thesis
  10. 10
    Los retos directivos ante la gestión de la efectividad
    Published 2000
    Subjects:
    Book
  11. 11
    Estimating utilisation of health care : a group data regression approach
    by Amaya Amaya, Mabel
    Published 2001
    Subjects:
    Book
  12. 12
    Clued in : how to keep customers coming back again and again
    by Carbone, Lewis P.
    Published 2004
    Subjects:
    Book
  13. 13
    WebQual : an instrument for consumer evaluation of Web sites
    by Loiacono, Eleanor T.
    Published 2007
    Subjects: “…Calidad de servicios…”
    Book
  14. 14
    So that's what that is, examining the impact of analogy on consumers : knowledge development for really new products
    Published 2002
    Subjects: “…Calidad de servicios…”
    Book
  15. 15
    The measurement and modeling of quality in service organizations
    by Rosen, Lewis Drew
    Published 1993
    Subjects: “…Calidad de servicios mediciones tesis doctorales…”
    Thesis
  16. 16
    La calidad del servicio
    by Horovitz, Jacques
    Published 1993
    Subjects: “…Calidad de servicios…”
    Book
  17. 17
    La satisfacción total del cliente
    by Horovitz, Jacques
    Published 1994
    Subjects: “…Calidad de servicios…”
    Book
  18. 18
    La satisfacción total del cliente
    by Horovitz, Jacques
    Published 1994
    Subjects: “…Calidad de servicios…”
    Book
  19. 19
    El servicio en acción : la única forma de ganar todos
    by Prieto Herrera, Jorge Eliécer
    Published 2005
    Subjects:
    Book
  20. 20
    La calidad del servicio
    by Horovitz, Jacques
    Published 1990
    Subjects: “…Calidad de servicios…”
    Book

Search Tools: