The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth
| Format: | eBook |
|---|---|
| Language: | Inglés |
| Subjects: | |
| Online Access: | Acceso restringido con credenciales, usuarios UPSA |
| See on Biblioteca de la Universidad Pontificia de Salamanca: | https://koha.upsa.es/cgi-bin/koha/opac-detail.pl?biblionumber=724320 |
Table of Contents:
- The trouble with success: the tyranny of the 80/20 rule
- Contact: the humble foundation of the ultimate client experience
- Segmentation: the supernova non-negotiable
- Organization: promises made, promises kept
- Planning: inspired action
- Acquisition: explosive growth under control
- Leading the practice: leaders developing leaders.
