The supernova advisor crossing the invisible bridge to exceptional client service and consistent growth
Formato: | Libro electrónico |
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Idioma: | Inglés |
Materias: | |
Acceso en línea: | Acceso restringido con credenciales, usuarios UPSA |
Ver en Biblioteca de la Universidad Pontificia de Salamanca: | https://koha.upsa.es/cgi-bin/koha/opac-detail.pl?biblionumber=724320 |
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Tabla de Contenidos:
- The trouble with success: the tyranny of the 80/20 rule
- Contact: the humble foundation of the ultimate client experience
- Segmentation: the supernova non-negotiable
- Organization: promises made, promises kept
- Planning: inspired action
- Acquisition: explosive growth under control
- Leading the practice: leaders developing leaders.