This is service design thinking basics, tools, cases
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers
| Other Authors: | , |
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| Format: | Book |
| Language: | Inglés |
| Published: |
Hoboken, New Jersey :
John Wiley & Sons
[2011]
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| Subjects: | |
| See on Biblioteca de la Universidad Pontificia de Salamanca: | https://koha.upsa.es/cgi-bin/koha/opac-detail.pl?biblionumber=485358 |
