This is service design thinking basics, tools, cases

How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers

Detalles Bibliográficos
Otros Autores: Stickdorn, Marc autor (autor), Schneider, Jakob autor
Formato: Libro
Idioma:Inglés
Publicado: Hoboken, New Jersey : John Wiley & Sons [2011]
Materias:
Ver en Biblioteca de la Universidad Pontificia de Salamanca:https://koha.upsa.es/cgi-bin/koha/opac-detail.pl?biblionumber=485358
Solicitar por préstamo interbibliotecario: Correo | Formulario

Ejemplares similares