Communication in a Civil Society
Using the concept of "civility" as the major theme, this fully updated second edition offers a unique and alternative way to teach and learn about communication. The book brings together discrete areas that explore the fundamentals of communication and intrapersonal communication, interper...
| Otros Autores: | , , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
Routledge
2024
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| Edición: | Second edition |
| Materias: | |
| Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991011513629608016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
Tabla de Contenidos:
- Cover
- Half Title
- Title
- Copyright
- Dedication
- Contents
- Preface
- 1. A First Look at Civil Communication
- Why It Matters
- Communication Can Be Beneficial and Harmful
- The Benefits That Result from Skillful Communication
- The Harms That Result from Poor Communication
- The Harms That Result from No Communication: COVID-19-Related Social Isolation
- Defining Communication
- Types of Communication
- Intrapersonal Communication
- Interpersonal Communication
- Small Group Communication
- Public Communication
- Mediated and Technology-Based Communication
- Principles of Communication
- Communication Is Not a Panacea
- Communication Is Irreversible
- Communication Is a Process
- One Cannot Not Communicate
- Communication Is Strategic
- Civil and Ethical Communication
- Civility and Civil Communication
- Ethics and Ethical Communication
- Politeness
- Six Values That Are the Basis of Ethical Decision-Making
- Criticism of Civil Communication
- "Civility" Can Be Used to Silence Disadvantaged Croups
- "Civility" Can Be Used to Maintain the Social Order
- Communication Competence
- Communication Competence and Norms
- The Influence of Technology on Norms
- The Influence of the COVID-19 Pandemic on Norms
- Communication Competence and Contexts
- The Culture Context
- The Gender Context
- The Workplace Context
- Chapter Summary
- Chapter Review Questions
- 2. Perceiving the Self and Others
- Why It Matters
- Definition of Perception and the Self-Concept
- What Is Perception?
- What Is The Self-Concept?
- Perception, the Self-Concept, and Civility
- Perception and Civil Communication
- Intent and Incivility
- Intensity and Incivility
- Self-Concept and Civil Communication
- The Vocabulary of the Self
- Self-Control
- Stages in the Perception Process
- Selection
- Salience
- Vividness.
- Organization
- Schemas
- Figure-Ground Organization
- Proximity
- Similarity
- Interpretation
- Expectancy
- Familiarity
- Theoretical Perspectives About Perception
- Attribution Theory
- Implicit Personality Theory
- Characteristics of the Self-Concept
- Self-Image
- Self-Esteem
- Self-Esteem, Mental Health, and Failure
- Improving Self-Esteem and Mental Health Related to Perceptions of Failure
- The Influence of Others on the Self-Concept
- Symbolic Interactionism
- The Pygmalion Effect
- Social Comparison
- Perception, the Self-Concept, and Contexts
- Culture, Perception, and the Self-Concept
- Cultural Pattern Taxonomies
- Co-Cultures
- Gender, Perception, and the Self-Concept
- Masculine Gender Themes
- Feminine Gender Themes
- LGBTQIA+ and Nonbinary Gender Themes
- The Workplace, Perception, and the Self-Concept
- Improving Our Ability to Communicate Civilly and Competently About Our Perceptions
- Chapter Summary
- Chapter Review Questions
- 3. Civil Verbal Communication
- Why It Matters
- Definition of Verbal Communication
- Verbal Communication and Meaning
- The Triangle of Meaning
- Denotative and Connotative Meanings
- The Sapir-Whorf Hypothesis
- Verbal Communication, Thought, and Behavior
- Words Influence Thought
- Doublespeak
- Words Influence Behavior
- Verbal Communication and Conversations
- Beginning a Conversation
- Asking Questions About the Environment
- Asking Questions About the Other Person
- Sustaining a Conversation
- Responding to and Providing Free Information
- Maintaining Conversational Coherence
- Engaging in Appropriate Turn-Taking
- Concluding a Conversation
- Verbal Communication and Culture
- Low-Context and High-Context Belief System
- Low-Context Cultures, High-Context Cultures, and Civil Communication
- Verbal Communication and Gender
- Expectations.
- Gossip
- Caveats
- Verbal Communication and the Workplace
- Jargon
- Jargon and Occupational Groups
- Improving Our Ability to Engage in Civil and Effective Verbal Communication
- Abstraction
- Civil Communication: Using Specific and Concrete Words
- Allness
- Civil Communication: Indexing and Owning Thoughts and Feelings
- Chapter Summary
- Review Questions
- 4. Civil Nonverbal Communication
- Why It Matters
- Nonverbal Communication Is Ambiguous
- Nonverbal Communication and Civility
- Functions of Nonverbal Communication
- Repeating
- Substituting
- Accenting
- Complementing
- Regulating
- Types of Nonverbal Communication
- Kinesics
- Gestures
- Body Orientation and Posture
- Haptics
- Facial Expression and Eye Behavior
- Facial Expression and Emotion
- Paralanguage
- Vocal Qualities and Silence
- Accents
- Physical Characteristics
- General Attractiveness and Body Shape
- Artifacts
- Environment
- Physical Environment
- Chronemics
- Territoriality
- Proxemics
- Hall's Personal Space Distances (Proxemics)
- Nonverbal Communication and Contexts
- Nonverbal Communication and Culture
- Nonverbal Communication and Gender
- Gender Stereotypes and Expectations
- Interpretations of Nonverbal Communication
- Nonverbal Communication and the Workplace
- Deception and Nonverbal Communication
- Lab Studies
- Naturalistic Studies
- Improving Our Ability to Communicate with Civil and Effective Nonverbal Immediacy Behaviors
- Chapter Summary
- Chapter Review Questions
- 5. Civil Listening and Responding with Confirmation
- Why It Matters
- Definition of Listening
- Uncivil and Civil Listening
- Uncivil Listening: Disconfirming Others
- Civil Listening: Confirming Others
- Civil Listening and Ethics
- Civil Listening Can Be Risky
- Civil Listening Is Time-Consuming and Can Be Difficult.
- Strategies to Improve Our Ability to Engage in Civil Listening
- Stages and Types of Listening
- Noise
- Multitasking
- Selective Listening
- Stage 2: Understanding and Comprehensive Listening
- Stage 3: Remembering
- Stage 4: Interpreting and Empathic Listening
- Stage 5: Evaluating and Critical Listening
- Stage 6: Responding and Active Listening
- Improving Our Ability to Engage in Civil and Effective Listening
- Stage 1: Improving the Ability to Hear Messages and Engage in Appreciative Listening
- Stage 2: Improving the Ability to Understand Messages and Engage in Comprehensive Listening
- Stage 3: Improving the Ability to Remember Messages
- Stage 4: Improving the Ability to Interpret Messages and Engage in Empathic Listening
- Stage 5: Improving the Ability to Evaluate Messages and Engage in Critical Listening
- Stage 6: Improving the Ability to Respond to Messages and Engage in Active Listening
- Confirming Listening Response Styles
- Prompting and Questioning
- Reassuring and Expressing Concern
- Paraphrasing Thoughts and Feelings
- Paraphrasing for Content
- Paraphrasing for Feelings
- Listening, Confirming Responses, and Contexts
- Listening, Confirming Responses, and Culture
- Listening, Confirming Responses, and Gender
- Listening, Confirming Responses, and the Workplace
- Chapter Summary
- Chapter Review Questions
- 6. Interpersonal Relationships and Civil Communication
- Why It Matters
- Definition and Types of Interpersonal Relationships
- Impersonal and Personal Relationships
- Parasocial Relationships
- Family Relationships
- Family Relationships and Communication
- Family Communication and Civility
- Relationships with Friends
- Communication in Friendship Relationships
- Making Friends as Adults
- Theoretical Perspectives About Interpersonal Relationships
- Attraction Theory.
- Physical Attraction
- Similarity
- Proximity
- Uncertainly Reduction Theory
- Interpersonal Communication and Contexts
- Interpersonal Relationships and Culture
- Interpersonal Relationships and Gender
- Interpersonal Relationships and the Workplace
- Relational Communication
- Content and Relational Levels of Communication
- Relational-Level Messages
- Improving our Ability to Communicate Civilly and Effectively with Metacommunication
- Metacommunication at the Content Level of Meaning
- Metacommunication at the Relational Level of Meaning
- Chapter Summary
- Chapter Review Questions
- 7. Intimate Relationships, Romantic Relationships, and Civil Communication
- Why It Matters
- Definition of Intimate and Romantic Relationships
- Intimate Relationships
- Romantic Relationships
- Communication in Intimate and Romantic Relationships
- Explicit Talk and Implicit Understanding
- Relational Satisfaction
- Uncivil Communication in Relationships
- Disconfirming Marital Communication
- Setting Boundaries
- Intimate Relationships, Romantic Relationships, and Contexts
- Intimate Relationships, Romantic Relationships, and Culture
- Intimate Relationships, Romantic Relationships, and Gender
- Intimate Relationships, Romantic Relationships, and the Workplace
- Theories About Relational Development and Change
- Social Penetration Theory
- Self-Disclosure
- Self-Disclosure and Relational Intimacy
- Breadth and Depth of Disclosures
- Criticism of Social Penetration Theory
- Stage Models
- The Knapp and Vangelisti Stage Model of Relationship Development
- Criticism of Stage Models of Relational Development
- Dialectical Tensions Model
- Baxter's Model of Dialectical Tensions in Relationships
- Autonomy/Connection
- Novelty/Predictability
- Openness/Closedness
- Criticism of the Dialectical Tensions Model.
- Improving Our Ability to Communicate Civilly and Effectively in Relationships.
