Reengineering the corporation a manifesto for business revolution

Detalles Bibliográficos
Autor principal: Hammer, Michael, 1948- (-)
Otros Autores: Champy, James, 1942-
Formato: Libro
Idioma:Inglés
Publicado: New York, NY : HarperBusiness 1994.
Edición:1st pbk. ed
Materias:
Ver en Universidad de Navarra:https://unika.unav.edu/discovery/fulldisplay?docid=alma991010917599708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es
Tabla de Contenidos:
  • The crisis that will not go away
  • Reengineering : the path to change
  • Rethinking business processes
  • The new world of work
  • The enabling role of information technology
  • Who will reengineer?
  • The hunt for reengineering opportunities
  • The experience of process redesign
  • Embarking on reengineering
  • One company's experience : Hallmark
  • One company's experience : Taco Bell
  • One company's experience : Capital Holding
  • One company's experience : Bell Atlantic
  • Succeeding at reengineering.