Bell, D., McBride, P., & Wilson, G. (1997). Managing quality. Institute of Management, Foundation ; Butterworth Heinemann.
Cita Chicago Style (17a ed.)Bell, Desmond, Philip McBride, y George Wilson. Managing Quality. Corby, Northants : Oxford ; Boston: Institute of Management, Foundation ; Butterworth Heinemann, 1997.
Cita MLA (9a ed.)Bell, Desmond, et al. Managing Quality. Institute of Management, Foundation ; Butterworth Heinemann, 1997.
Precaución: Estas citas no son 100% exactas.