Cita APA (7a ed.)

Hutchins, D. (1992). Achieve total quality ([1st publ.].). Director Books.

Cita Chicago Style (17a ed.)

Hutchins, David. Achieve Total Quality. [1st publ.]. Cambridge: Director Books, 1992.

Cita MLA (9a ed.)

Hutchins, David. Achieve Total Quality. [1st publ.]. Director Books, 1992.