Cita APA (7a ed.)

Lankes, R. D. (2006). The virtual reference desk: Creating a reference future. Facet Publishing.

Cita Chicago Style (17a ed.)

Lankes, R. David. The Virtual Reference Desk: Creating a Reference Future. London: Facet Publishing, 2006.

Cita MLA (9a ed.)

Lankes, R. David. The Virtual Reference Desk: Creating a Reference Future. Facet Publishing, 2006.