Cita APA (7a ed.)

Budd, J. M. (1992). The library and its users: The communication process. Greenwood Press.

Cita Chicago Style (17a ed.)

Budd, John M. The Library and Its Users: The Communication Process. New York [etc.]: Greenwood Press, 1992.

Cita MLA (9a ed.)

Budd, John M. The Library and Its Users: The Communication Process. Greenwood Press, 1992.