Zairi, M. (1996). TQM-based performance measurement: Practical guidelines. Stanley Thornes.
Chicago Style (17th ed.) CitationZairi, Mohamed. TQM-based Performance Measurement: Practical Guidelines. Cheltenham: Stanley Thornes, 1996.
MLA (9th ed.) CitationZairi, Mohamed. TQM-based Performance Measurement: Practical Guidelines. Stanley Thornes, 1996.
Warning: These citations may not always be 100% accurate.