In the line of fire how to handle tough questions when it counts
| Autor principal: | |
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| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
Upper Saddle River, New Jersey :
Pearson Prentice Hall
2005
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| Edición: | 1st printing |
| Materias: | |
| Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991009557699708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
Tabla de Contenidos:
- Introduction: Agility versus Force. Challenging Questions Martial Arts Effective Management Perceived Baptism under Fire Case Studies: Bill Clinton; David versus Goliath; Bruce Lee; David Bellet; Mike Wallace 1. The Critical Dynamics of Q&A. Defensive, Evasive, or Contentious Presenter Behavior/Audience Perception Case Studies: The Classic Bob Newhart Episode; Trent Lott on Black Entertainment Television; Pedro Martinez; The NAFTA Debate; Two Weeks of an IPO Road show 2. Effective Management Implemented. Worst Case Scenario Maximum Control in Groups The Q&A Cycle How to Lose Your Audience in Five Seconds Flat 3. You're Not listening! Case Studies: 1992, 2000, and 2004 U.S. Presidential Debates 4. Active Listening (Martial Art: Concentration). The Roman Column Sub-vocalization Visual Listening You Still Don't Understand Yards After Catch Case Study: 1992 U.S. Presidential Debate in Retrospect 5. Retake the Floor (Martial Art: Self-defense). Paraphrase Challenging Questions The Buffer Key Words The Double Buffer The Power of "You" The Triple Fail-Safe Case Study: Colin Powell 6. Provide the Answer (Martial Art: Balance). Quid Pro Quo Manage the Answer Anticipate Recognize the Universal Issues How to Handle Special Questions Guilty as Charged Questions Point B and WIIFY Topspin Media Sound Bites Case Studies: George W. Bush; John F. Kerry; George H. Bush Revisited 7. Topspin in Action (Martial Art: Agility). Michael Dukakis Misses a Free Kick The Evolution of George W. Bush Lloyd Bentsen Topspins Ronald Reagan Topspins 8. Preparation (Martial Art: Discipline). Lessons Learned Case Studies: John F. Kennedy versus Richard M. Nixon, Al Gore versus Ross Perot 9. The Art of War (Martial Art: Self-Control). The Art of Agility Force: 1992 Agility: 1996 Agility and Force: 2000 Agility and Force: 2004 The Critical Impact of Debates Lessons Learned Case Studies: Al Gore debates Dan Quayle, Jack Kemp, and George W. Bush; George W. Bush debates John F. Kerry; The Presidential Debates: 1960 through 2004 10. The Role Model. Complete Control Case Study: General Norman Schwarzkopf Endnotes. Acknowledgments. Index.
