Cita APA (7a ed.)

Akao, Y. (1991). Hoshin Kanri, policy deployment for successful TQM. Productivity Press.

Cita Chicago Style (17a ed.)

Akao, Y{834}loji. Hoshin Kanri, Policy Deployment for Successful TQM. Cambridge, Mass.: Productivity Press, 1991.

Cita MLA (9a ed.)

Akao, Y{834}loji. Hoshin Kanri, Policy Deployment for Successful TQM. Productivity Press, 1991.