Jeffries, D. R., Evans, B., & Reynolds, P. (1992). Training for total quality management ([1st pub.].). Kogan Page.
Cita Chicago Style (17a ed.)Jeffries, David R., Bill Evans, y Peter Reynolds. Training for Total Quality Management. [1st pub.]. London: Kogan Page, 1992.
Cita MLA (9a ed.)Jeffries, David R., et al. Training for Total Quality Management. [1st pub.]. Kogan Page, 1992.
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