Crisis management in the new strategy landscape

Detalles Bibliográficos
Autor principal: Crandall, William, 1956- (-)
Otros Autores: Parnell, John A. (John Alan), 1964-, Spillan, John E.
Formato: Libro
Idioma:Inglés
Publicado: Los Angeles [etc.] : SAGE 2010
Materias:
Ver en Universidad de Navarra:https://unika.unav.edu/discovery/fulldisplay?docid=alma991009392819708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es
Tabla de Contenidos:
  • A framework for crisis management
  • The crisis management landscape
  • Sources of organizational crises
  • Strategic planning and assessing crisis vulnerability
  • Forming the crisis management team and plan
  • Organizational strategy and crises
  • Crisis management : taking action when disaster hits
  • Crisis communication
  • The importance of organizational learning
  • The underlying role of ethics in crisis management
  • Chaos theory : an alternative paradigm in the study of organizational crises
  • Emerging trends in crisis management