The crisis manager facing disasters, conflicts, and failures
| Autor principal: | |
|---|---|
| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
New York ; London :
Routledge
2012
|
| Edición: | 2nd ed |
| Colección: | Routledge communication series
|
| Materias: | |
| Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991008901039708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
Tabla de Contenidos:
- Understanding crises
- Risk management: preparing for the worst
- Crisis communication
- Image restoration strategies in crisis communication
- Natural crises
- Biological crises
- Technological crises
- Confrontation crises
- Chapetr 9 crises of malevolence
- Crises of mismanagement
- Crises of skewed management values
- Crises of deception
- Crises of management misconduct
