Human sigma managing the employee-customer encounter
| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | Inglés |
| Published: |
New York :
Gallup Press
2007
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| Edition: | 1st. ed |
| Subjects: | |
| Online Access: | Sumario |
| See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991008673669708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
| Item Description: | Incluye referencias bibliográficas |
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| Physical Description: | 313 p : il. ; 24 cm |
| ISBN: | 9781595620163 |
