Cita APA (7a ed.)

Scherkenbach, W. W. (1991). The deming route quality and productivity: Road maps and roadblocks ([12th printing].). CEEP Press Books.

Cita Chicago Style (17a ed.)

Scherkenbach, William W. The Deming Route Quality and Productivity: Road Maps and Roadblocks. [12th printing]. Washington: CEEP Press Books, 1991.

Cita MLA (9a ed.)

Scherkenbach, William W. The Deming Route Quality and Productivity: Road Maps and Roadblocks. [12th printing]. CEEP Press Books, 1991.