APA (7th ed.) Citation

Stickdorn, M., & Schneider, J. (2016). This is service design thinking: Basics, tools, cases (6th ed.). BIS.

Chicago Style (17th ed.) Citation

Stickdorn, Marc, and Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Cases. 6th ed. Amsterdam: BIS, 2016.

MLA (9th ed.) Citation

Stickdorn, Marc, and Jakob Schneider. This Is Service Design Thinking: Basics, Tools, Cases. 6th ed. BIS, 2016.