Cita APA (7a ed.)

Noll, A. M. (2003). Crisis communications: Lessons from September 11. Rowman & Littlefield.

Cita Chicago Style (17a ed.)

Noll, A. Michael. Crisis Communications: Lessons from September 11. Lanham, Md.: Rowman & Littlefield, 2003.

Cita MLA (9a ed.)

Noll, A. Michael. Crisis Communications: Lessons from September 11. Rowman & Littlefield, 2003.