The good jobs strategy how the smartest companies invest in employees to lower costs and boost profits

For decades, jobs with good pay and decent benefits in service, manufacturing, and retail have gone overseas, eviscerating America's middle class and setting off a chain reaction of problems for the country as a whole. Up until now, defenders of the new system have argued that American corporat...

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Detalles Bibliográficos
Autor principal: Ton, Zeynep (-)
Formato: Libro
Idioma:Inglés
Publicado: Boston : New Harvest, Houghton Mifflin Harcourt cop. 2014
Materias:
Ver en Universidad de Navarra:https://unika.unav.edu/discovery/fulldisplay?docid=alma991008066289708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es
Tabla de Contenidos:
  • An unnecessary sacrifice
  • Great operations need great people
  • The penalties of going cheap on retail labor
  • Model retailers : who knew it could be this good?
  • Offer less
  • Standardize and empower
  • Cross-train
  • Operate with slack
  • Seizing strategic opportunities
  • Values and constraints.