Quality and the academic library reviewing, assessing and enhancing service provision
Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and qualit...
Autor principal: | |
---|---|
Formato: | Libro |
Idioma: | Inglés |
Publicado: |
Cambridge, Massachusetts :
Elsevier/Chandos Publishing
cop. 2016
|
Colección: | Chandos information professional series
|
Materias: | |
Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991007914229708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |