Berry, L. L., & Seltman, K. D. (2008). Management lessons from Mayo Clinic: Inside one of the world's most admired service organizations. McGraw-Hill.
Chicago Style (17th ed.) CitationBerry, Leonard L., and Kent D. Seltman. Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations. New York: McGraw-Hill, 2008.
MLA (9th ed.) CitationBerry, Leonard L., and Kent D. Seltman. Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations. McGraw-Hill, 2008.
Warning: These citations may not always be 100% accurate.