APA (7th ed.) Citation

Cotter, J. J. (1995). The 20% solution: Using Rapid Redesign to create tomorrow's organizations today. Wiley & Sons.

Chicago Style (17th ed.) Citation

Cotter, John J. The 20% Solution: Using Rapid Redesign to Create Tomorrow's Organizations Today. Chichester [etc.]: Wiley & Sons, 1995.

MLA (9th ed.) Citation

Cotter, John J. The 20% Solution: Using Rapid Redesign to Create Tomorrow's Organizations Today. Wiley & Sons, 1995.

Warning: These citations may not always be 100% accurate.