Kaplan, R. S. (1990). Measures for manufacturing excellence. Harvard Business School Press.
Cita Chicago Style (17a ed.)Kaplan, Robert S. Measures for Manufacturing Excellence. Boston: Harvard Business School Press, 1990.
Cita MLA (9a ed.)Kaplan, Robert S. Measures for Manufacturing Excellence. Harvard Business School Press, 1990.
Precaución: Estas citas no son 100% exactas.