Cita APA (7a ed.)

Williams, L. C., & Gillis, T. L. (2003). Communication research, measurement and evaluation: A practical guide for communicators. IABC/International Association of Business Communicators.

Cita Chicago Style (17a ed.)

Williams, Louis C., y Tamara L. Gillis. Communication Research, Measurement and Evaluation: A Practical Guide for Communicators. San Francisco, CA: IABC/International Association of Business Communicators, 2003.

Cita MLA (9a ed.)

Williams, Louis C., y Tamara L. Gillis. Communication Research, Measurement and Evaluation: A Practical Guide for Communicators. IABC/International Association of Business Communicators, 2003.