Cita APA (7a ed.)

Golis, C. C. (1992). Empathy selling: The powerful new sales technique for the 1990s. Kogan Page.

Cita Chicago Style (17a ed.)

Golis, Christopher C. Empathy Selling: The Powerful New Sales Technique for the 1990s. London: Kogan Page, 1992.

Cita MLA (9a ed.)

Golis, Christopher C. Empathy Selling: The Powerful New Sales Technique for the 1990s. Kogan Page, 1992.