Golin, A. (2004). Trust or consequences: Build trust today or lose your market tomorrow. American Management Association.
Cita Chicago Style (17a ed.)Golin, Al. Trust or Consequences: Build Trust Today or Lose Your Market Tomorrow. New York: American Management Association, 2004.
Cita MLA (9a ed.)Golin, Al. Trust or Consequences: Build Trust Today or Lose Your Market Tomorrow. American Management Association, 2004.
Precaución: Estas citas no son 100% exactas.