Cita APA (7a ed.)

Goetsch, D. L., & Davis, S. (2016). Quality management for organizational excellence: Introduction to total quality (8th ed.). Pearson.

Cita Chicago Style (17a ed.)

Goetsch, David L., y Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 8th ed. Boston [etc.]: Pearson, 2016.

Cita MLA (9a ed.)

Goetsch, David L., y Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 8th ed. Pearson, 2016.