Streamlining library services what we do, how much time it takes, what it costs, how we can do it better
Autor principal: | |
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Formato: | Libro |
Idioma: | Inglés |
Publicado: |
Lanham (Maryland) [etc.] :
Scarecrow Press
2008
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Materias: | |
Acceso en línea: | Sumario |
Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991006596909708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
Tabla de Contenidos:
- The roots of scientific management
- The impact of technology : environments, productivity, and staff roles
- Identifying targets of opportunity
- Identifying the problem : diagnostic tools
- Preparing for a study
- Block diagram
- Tools for process analysis
- Tools for special situations
- Forms and templates
- Tracking systems : throughput/delay analysis
- Self-administered diary studies
- Work sampling
- Direct time study
- Costs
- Assessing current activities
- Designing streamlined activities
- Implementing new activities
- Managing organizational change