APA (7th ed.) Citation

Hochschild, A. R. (2003). The managed heart: Commercialization of human feeling (20th anniversary ed., with a new afterword.). University of California Press.

Chicago Style (17th ed.) Citation

Hochschild, Arlie Russell. The Managed Heart: Commercialization of Human Feeling. 20th anniversary ed., with a new afterword. Berkeley [u.a.]: University of California Press, 2003.

MLA (9th ed.) Citation

Hochschild, Arlie Russell. The Managed Heart: Commercialization of Human Feeling. 20th anniversary ed., with a new afterword. University of California Press, 2003.