Cita APA (7a ed.)

Herzlinger, R. E. (1997). Market-driven: Health care : who wins, who loses in the transformation the America's longest service industry. Addison-Wesley.

Cita Chicago Style (17a ed.)

Herzlinger, Regina E. Market-driven: Health Care : Who Wins, Who Loses in the Transformation the America's Longest Service Industry. Reading [etc]: Addison-Wesley, 1997.

Cita MLA (9a ed.)

Herzlinger, Regina E. Market-driven: Health Care : Who Wins, Who Loses in the Transformation the America's Longest Service Industry. Addison-Wesley, 1997.