Bawden, D. (1990). User-oriented evaluation of information systems and services. Gower.
Cita Chicago Style (17a ed.)Bawden, David. User-oriented Evaluation of Information Systems and Services. Aldershot [etc.]: Gower, 1990.
Cita MLA (9a ed.)Bawden, David. User-oriented Evaluation of Information Systems and Services. Gower, 1990.
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