Ladd, P. D. (2005). Mediation, conciliation, and emotions: A practitioner's guide for understanding emotions in dispute resolution. University Press of America, Inc.
Chicago Style (17th ed.) CitationLadd, Peter D. Mediation, Conciliation, and Emotions: A Practitioner's Guide for Understanding Emotions in Dispute Resolution. Lanham, Md.: University Press of America, Inc, 2005.
MLA (9th ed.) CitationLadd, Peter D. Mediation, Conciliation, and Emotions: A Practitioner's Guide for Understanding Emotions in Dispute Resolution. University Press of America, Inc, 2005.
Warning: These citations may not always be 100% accurate.
