Ury, W. (2007). The power of a positive No: How to say No and still get to Yes. Bantam Books.
Cita Chicago Style (17a ed.)Ury, William. The Power of a Positive No: How to Say No and Still Get to Yes. New York: Bantam Books, 2007.
Cita MLA (9a ed.)Ury, William. The Power of a Positive No: How to Say No and Still Get to Yes. Bantam Books, 2007.
Precaución: Estas citas no son 100% exactas.