Cita APA (7a ed.)

Flood, R. L. (1995). Beyond TQM (1st ed., 3rd reprint.). Wiley & Sons.

Cita Chicago Style (17a ed.)

Flood, Robert Louis. Beyond TQM. 1st ed., 3rd reprint. Chichester [etc.]: Wiley & Sons, 1995.

Cita MLA (9a ed.)

Flood, Robert Louis. Beyond TQM. 1st ed., 3rd reprint. Wiley & Sons, 1995.