Cita APA (7a ed.)

Morrison, T. C., & Conaway, W. A. (2012). Kiss, bow, or shake hands: Sales and marketing : the essential cultural guide - from presentations and promotions to communicating and closing. McGraw-Hill.

Cita Chicago Style (17a ed.)

Morrison, Teresa C., y Wayne A. Conaway. Kiss, Bow, or Shake Hands: Sales and Marketing : The Essential Cultural Guide - from Presentations and Promotions to Communicating and Closing. New York: McGraw-Hill, 2012.

Cita MLA (9a ed.)

Morrison, Teresa C., y Wayne A. Conaway. Kiss, Bow, or Shake Hands: Sales and Marketing : The Essential Cultural Guide - from Presentations and Promotions to Communicating and Closing. McGraw-Hill, 2012.