APA (7th ed.) Citation

Whalen, D. J. (1996). I see what you mean: Persuasive business communication. Sage Publications.

Chicago Style (17th ed.) Citation

Whalen, D. Joel. I See What You Mean: Persuasive Business Communication. Thousand Oaks [etc.]: Sage Publications, 1996.

MLA (9th ed.) Citation

Whalen, D. Joel. I See What You Mean: Persuasive Business Communication. Sage Publications, 1996.