Swans, swine, and swindlers coping with the growing threat of mega-crises and mega-messes

Bibliographic Details
Other Authors: Alpaslan, Can Murat, autor (autor), Mitroff, Ian I., autor
Format: Book
Language:Inglés
Published: Stanford, California : Stanford Business Books, an imprint of Stanford University Press [2011]
Series:High reliability and crisis management
Subjects:
See on Universidad de Navarra:https://unika.unav.edu/discovery/fulldisplay?docid=alma991004547279708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es
Table of Contents:
  • A crisis is not what we have been led to believe : every crisis is an existential crisis of meaning
  • What is a mess? : the fundamental differences between exercises, problems, and messes
  • All crises are messes
  • When good organizations do unwise, immature, and bad things
  • It's the culture
  • Overcoming mega-denial
  • Beyond fear-based crisis management
  • The art and science of messy inquiry
  • Trust, transparency, and reliability : what can the HROs teach the financial sector?