Swans, swine, and swindlers coping with the growing threat of mega-crises and mega-messes
Other Authors: | , |
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Format: | Book |
Language: | Inglés |
Published: |
Stanford, California :
Stanford Business Books, an imprint of Stanford University Press
[2011]
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Series: | High reliability and crisis management
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Subjects: | |
See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991004547279708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
Table of Contents:
- A crisis is not what we have been led to believe : every crisis is an existential crisis of meaning
- What is a mess? : the fundamental differences between exercises, problems, and messes
- All crises are messes
- When good organizations do unwise, immature, and bad things
- It's the culture
- Overcoming mega-denial
- Beyond fear-based crisis management
- The art and science of messy inquiry
- Trust, transparency, and reliability : what can the HROs teach the financial sector?