Usagers ou clients? marketing et qualité dans les services publics
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | Francés |
| Published: |
Paris :
Éditions d'Organisation
1996
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| Series: | Collection service public
|
| Subjects: | |
| See on Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991004534719708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
