The heart of change real-life stories of how people change their organizations
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| Formato: | Libro |
| Idioma: | Inglés |
| Publicado: |
Boston, Mass. :
Harvard Business School Press
c2002
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| Materias: | |
| Ver en Universidad de Navarra: | https://unika.unav.edu/discovery/fulldisplay?docid=alma991004407359708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es |
Tabla de Contenidos:
- Introduction : the heart of change
- Increase urgency
- Build the guiding team
- Get the vision right
- Communicate for buy-in
- Empower action
- Create short-term wins
- Don't let up
- Make change stick
- Conclusion : we see, we feel, we change.
