Customer loyalty how to earn it, how to keep it

Bibliographic Details
Main Author:	Griffin, Jill (-)
Format:	Book
Language:	Inglés
Published:	New York : Lexington Books 1995
Subjects:	Customer relations Servicio al cliente
See on Universidad de Navarra:	https://unika.unav.edu/discovery/fulldisplay?docid=alma991004280349708016&context=L&vid=34UNAV_INST:VU1&search_scope=34UNAV_TODO&tab=34UNAV_TODO&lang=es

Description
Physical Description:	viii, 242 p. : il. ; 25 cm
Bibliography:	Includes bibliographical references (p. 229-235) and indexes
ISBN:	9780029129777

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