Cita APA (7a ed.)

Capozzi, L., & Rucci, S. (2013). Crisis management in the age of social media: Instant crisis. Business Expert Press.

Cita Chicago Style (17a ed.)

Capozzi, Louis, y Susan Rucci. Crisis Management in the Age of Social Media: Instant Crisis. New York: Business Expert Press, 2013.

Cita MLA (9a ed.)

Capozzi, Louis, y Susan Rucci. Crisis Management in the Age of Social Media: Instant Crisis. Business Expert Press, 2013.